What is your return policy?
All transactions are protected through our no hassle money back guarantee, simply return the product to us within 14-days for a refund. Shipping costs are not refundable.
To return your item, please send it to:
HK Express Products
13356 Manor Stone Drive
Germantown, MD 20874
Please inlcude your name, original date of purchase and a contact email address so that we can properly match your return to your original purchase and provide a prompt refund.
What is your shipping policy.
All items are shipped using either the United States Postal Service Priority Mail (2-3 days), or UPS Ground (1-5) days. We ship from Maryland. We ship items the same day they are ordered provided that a cleared payment is received by 2PM Eastern Standard Time, Monday - Friday. We are closed on weekends and federal holidays.